Support hub

Get help with your solution

Choose the product or service you're using to see the available support options, documentation, and escalation paths.

Free Modules

Support for Free Tools

Every free module comes with basic documentation and community support. Need hands-on help? Upgrade to a paid support plan directly from each module.

VS GEO AI
Embrace Generative Engine Optimization (GEO) and gain a competitive edge in AI-driven search. This module automates your `llm.txt` file, giving language models the context they need to recommend your products and ensuring AI crawlers have the most current information.

· Installation assistance
· Configuration guidance
· Bug reporting & fixes

Hotjar/ContentSquare Tracking
Stop guessing why users leave your site. This module lets you see exactly what your visitors are doing with heatmaps and session recordings, helping you identify and fix conversion-killing issues to boost your sales.

· Installation assistance
· Configuration guidance
· Bug reporting & fixes

Services

Managed Service Support

Active clients enjoy priority response times, SLA-backed fixes, and proactive monitoring. Pick the service you're using to access guided resources or submit a ticket.

PrestaShop Modules
Custom modules to extend your store's functionality.

Reach our support engineers for audits, fixes, status updates, or enhancements tied to this service engagement.

PrestaShop Upgrade
Upgrade your store to the latest PrestaShop version.

Reach our support engineers for audits, fixes, status updates, or enhancements tied to this service engagement.

Speed Fix
Speed up your site for better UX and SEO.

Reach our support engineers for audits, fixes, status updates, or enhancements tied to this service engagement.

Conversion Optimisation
Turn more visitors into customers.

Reach our support engineers for audits, fixes, status updates, or enhancements tied to this service engagement.

Website Redesign
A fresh, modern look for your online store.

Reach our support engineers for audits, fixes, status updates, or enhancements tied to this service engagement.

Expert Support
Reliable support and maintenance for your store.

Reach our support engineers for audits, fixes, status updates, or enhancements tied to this service engagement.

Need urgent assistance?

For production outages or billing-related inquiries, include your order ID and environment details so we can prioritize your ticket.